Refund policy

Refund Policy

At Trtl.Health, we are committed to providing our customers with high-quality blood testing services. If you are not satisfied with our services, we offer a refund policy that outlines our commitment to you.

1. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• You have purchased a blood testing service from us.
• You have not used the blood testing service.
• You request a refund within 30 days of the purchase date.

1. How to Request a Refund

To request a refund, please contact our customer service team by phone or email. Our team will be happy to assist you in processing your refund.

1. Refund Process

Once we receive your refund request, we will review your request and respond within 5 business days. If your request is approved, we will issue a refund to the original payment method used for the purchase.

1. Refund Amount

The refund amount will be the full purchase price of the blood testing service, less any applicable fees or charges.

1. Non-Refundable Services

Some of our blood testing services are non-refundable, including:

• Services that have already been used.
• Services that have been purchased more than 30 days ago.
• Services that have been discounted or provided as part of a package deal.

1. Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are always happy to assist you in any way we can.

Trtl.Health reserves the right to modify this refund policy at any time without prior notice. Any changes to this policy will be posted on our website.